Contact Details If you live in Auckland, you can come in and talk to our experienced sales team about any of our Best Bars products or you can call us at our Head Office location. Contact one of our friendly sales staff for more information. Best Bars Head Office 52 Holmes Rd, Manurewa, Auckland. Phone: (09) 269 0582 (extn 1) email: sales@bestbars.co.nz Export Sales Melbourne, Australia. Phone: +61 (437) 791 400 email: Paul@bestbars.co.nz If you are unable to contact us via the above phone numbers please try our Online Webform

Product Warranty All EziGrip product is covered by a limited warranty. For full warranty information please refer to this page.

Returns Policy Thank you for making the decision to purchase from Best Bars Ltd. We make every endeavor to supply exactly what you require. We will accept goods returned within seven days from delivery. This is with the exception of some goods manufactured as a ‘one off’ specifically for your order or for models beyond 5 years old. These models are marked with an * in both our catalogue and on this website. We will naturally accept these type of goods when Best Bars is the party at fault. The Procedure 1. Request an RGA number Prior to sending a product back to Best Bars Ltd for any reason, you must first obtain a 'returns goods authority' (RGA). There are several ways of doing this; you can either • Call our sales team on 09 2690582 (opt 1) • Email us at returns@bestbars.co.nz requesting an RGA number 2. RGA number issue Once we have your request for return we will process it and give you a personal RGA number to be quoted in all matters pertaining to your return. Return correspondence will be by the same method by which you contacted us. 3. Return Goods Write the RGA number on the back of the invoice/delivery docket Send the goods back with the original invoice/delivery docket to the address below. The goods must be carefully wrapped to prevent any freight damage. If the goods are damaged when you receive them you must notify us IMMEDIATELY so we can lodge a claim against the carrying company. Failure to do this could result in us declining a credit. Once goods are returned we will process the RGA and credit note. 4. Return Address Best Bars Ltd, 52 Holmes Road, Manurewa, South Auckland. Attention: Inwards Goods Return Goods Authority Number ____________